St Gerard's
165 Cabra Road
Cabra
Dublin 7
Ireland

Tel: +353 87 2505405

Tel: +353 1 8381621

Email: phoenixcentre@eircom.net

Services

Psychological profiling and assessment

A psychological description of a person is useful in many situations. For example, in a criminal prosecution, it enables an assessment of the person in relation to their suitability for release on bail. In addressing workplace attendance and performance issues, it is often useful, indeed necessary, to have a clear understanding of the psychological factors which impact on these. The Phoenix Centre can provide such psychological descriptions and assessments with regard to the specific issue at hand.

Counselling and psychotherapy

Difficulties and distress can arise in anyone’s life at any time.  Even with the support of family and friends, it may still be difficult to cope and function effectively.  Sometimes, it may be easier to talk about personal, family or relationship issues with an independent person.  Even without being in crisis, or on the verge of one, underlying feelings of dissatisfaction with life in general may still be experienced. This may also involve profiling and assessment to assist the therapeutic care plan.  The Phoenix Centre can help you with these issues in a friendly, professional and confidential environment.

Job-seeker coaching

Unemployment can lead to many temporary and longer-term psychological effects, such as bereavement, state dependency, the feeling that everything is out of one’s control, denial, projected anger, procrastination, social isolation, loss of motivation, identity and self-esteem, guilt and anxiety.  The Phoenix Centre can help to overcome such symptoms, thereby enhancing personal optimism.  In combination with coaching designed to emphasise the job-seeker’s skills and attributes and instil a host of positive job-seeking behaviours, the likelihood of a match between a job-seeker, an employer and a job are vastly improved.

Clinical supervision and personal therapy for students

The Phoenix Centre provides clinical supervision by an accredited supervisor and personal therapy at reduced rates for counselling psychologists and psychotherapists in training.  As part of their professional education, trainee professionals are required by their University, or other educational body, to complete placements supervised by accredited supervisors.  In some instances, placement providers are unable to provide accredited supervision and, therefore, trainee professionals are expected to make their own arrangements with independent, accredited supervisors.

Training

Continued accredited membership of many professional bodies is subject to continuing professional development (CPD).  CPD requirements are usually met by attendance at approved training workshops, often focusing on topics concerning human behaviour, motivation, people management and change processes and coping mechanisms.  The Phoenix Centre can design and deliver training seminars to meet such requirements.  Specific training workshops covering trauma response, critical incident stress management and work-life balance can also be provided.

Business and life coaching

The Phoenix Centre provides business and life coaching to private individuals or employees of organisations.  In coaching, the focus is on facilitating the person to unlock their potential, thereby maximising their performance.  The facilitating style usually challenges the coachee to find their own answers by reference to their personal values, perspectives and circumstances with a view to achieving better results in their private or job related relationships and the competing demands and objectives in their lives.

Recruitment (candidate assessment)

Technical and analytical competence is often enough to succeed in a job.  However, in people-oriented jobs, this is usually overshadowed by the need for people management skills and emotional intelligence.  Therefore, recruitment into such roles requires the careful matching of the personal abilities and characteristics needed for the job with those of the candidate.  The Phoenix Centre can assist organisations in this process, beginning with the profiling of the job and then conducting various psychometric tests to determine the best fit for the job.

Consultancy to corporate clients

Some organisational issues can benefit from a psychological perspective in order to establish their acceptance among victims of incidents which, unfortunately, can arise in organisations.  The Phoenix Centre can provide expert advice, education or case management such as in relation to trauma response and critical incident stress management, workplace conflict mediation, investigation and resolution of bullying and harassment cases, fitness for duty assessment and the psychological impact of redundancy.

Employee Assistance Programme (EAP) consultancy

An EAP is a confidential support service provided by an employer to assist employees with difficulties they are experiencing.  Typically, these are related to family, work, addiction, financial, emotional, legal or relationship concerns.  Invariably, such concerns affect performance in the workplace and employers benefit when they are professionally addressed.  Nowadays, most EAPs are outsourced to specialist EAP providers.  The Phoenix Centre can provide expert advice to employers in relation to the design, development or review of EAPs.

Ethics statement

All work is conducted in accordance with the Code of Professional Ethics set out by the Psychological Society of Ireland (PSI), the IACP Code of Ethics and Practice for Counsellors / Psychotherapists set out by the Irish Association for Counselling & Psychotherapy (IACP) and the Code of Professional Conduct set out by the Chartered Institute of Personnel and Development (CIPD), as appropriate.